The hotel is 1st class and clean, nestled in a very well appointed building with spectacular view of the old town and the sorrounding mountains. The room is tastefully decorated and essentials you need, including central heating, an individual safe, and multi-channel TV, is right there.

The location is very close to the Tozai subway station and a short walking distance to Higashiyama attractions and the central shopping district. the rooms are functional with a Japanese decor. - the beds are exceptionally comfortable with down pillows.

Beautiful hotel, extremely friendly staff, will definitely stay again!

the staff are incredibly nice and offer wake up calls and ironing free of charge.

The staff here is very friendly and always willing to assist you, it's conveniently located in the city center, and the restaurant serves tasty Japanese cuisine.

The staff are really" friendly. And the location is very good and you can see a very nice mountain from this hotel.

Luxurious and clean with all the modern conveniences.

Far from the city, but the bus service by the hotel is very convenient.

The rooms are spotless and fashionable, equipped with central heating, a private safe, and multi-channel TV. the services are attentive, including a nice pool. - I will come back, loved the city and hotel.

Staff a bit sterile and cold. All amenities paid for additionally. Breakfast very expensive and very average.

Relatively large, non-smoking room. Free internet and wifi. Good service.

I got great value for my money at this hotel. The room was spacious and cozy, and I loved the view of the city from my balcony. The location was perfect, within walking distance of all the popular sights. The staff treated me like a VIP, always friendly and helpful.

The food for breakfast could have been better.

This hotel is so good for relaxing and watching the green mountains surrounding the hotel. Restaurants are so good in hotel as well. Best thing is the free shuttle bus thats goes to more than one place in city including Kyoto Train station.

Wonderfully bright, clean property with large Wesern style rooms. Staff was typical of the Japanese style of service... polite and nicely attentive.

Restaurants close and open typical of Japanese hours which was not convenient for late arrivals. I could not find anything open in the area. I arrived at 10 PM. It would be nice if at least the hotel had some late dining options, not all of us are Japanese.

Great location with easy access to nearby temples and attractions. Free shuttle service to Kyoto Station. Friendly staff and good variety of restaurants.

No complaints.

Location was great. Room clean. Great bedding. Good coffee.

Need wireless in the guest room, not just the lobby. Should not charge to use the fitness room or pool as prices are already high.